Salzmann (1977). Juran concludes that culture is the capacity that a company has to face challenges, with success. Studies of human activity which seeks to address the organization. From this point of view, the organizations are: systems of people than through a structure of operation and using methods of clearly defined work and service are aimed at fulfilling a mission that involves the creation of value for its stakeholders and influence. Every organization, whether they are schools, hospitals, stores, industries, etc., have their own culture that has been developed over time. IF YOU WOULD LIKE A QUALITY CULTURE TAKES PLACE? Culture is responsible for many of the behavior of groups and Nations.
Wal and Solum (1994), argue: If you try to carry out an intense cultural change in an organization, should take into account the natural laws of organizations. That is to say: You must know by all members, the values of the Organization and its mission. The leader as a promoter of work culture. Culture is built from the top down and at every level of the organization. You can not ask responsibility if not granted the authority and trust. CULTURE OF QUALITY PERSONNEL. This level relates to the individual, which has a culture and at a given time may decide to throw it away and find a new lifestyle more commensurate with their needs. Finally the individual owns their learning and anytime you can rework what they learned.
Cover, handles the concept of proactivity, which is essential for the process of change and affirms that to each stimulus, the human being has the undeniable ability to decide how to respond. MORAL CONSCIENCE. I.e., the ability of every human being to respond to stimuli that get you is influenced by the following factors: 1. intelligence. To predict future scenarios of various options of response. 2.